The WebEx Recorder software can record a specific program’s screen via its File > Open Application menu item. It’s often used for demos, training, and similar tasks that benefit from having everything on the screen captured, including the mouse. The video file that WebEx Recorder creates is much like a regular one in that it can contain both audio and video data. However, some of these files might not include audio, especially if the Record Audio option was toggled off during the recording. If the file is uploaded to Cisco WebEx, it can be downloaded in the ARF file format, which is a WebEx Advanced Recording file that contains not only the video but also information about the meeting like an attendee list and table of contents. Other WRF files might instead be associated with Hancom Office. These files are like others that are created from a word processor program, so they might have text, images, tables, graphs, custom formatting, etc.
How to Open a WRF File
You can open one with Cisco’s WebEx Player. Use the Windows download link on that page to get an MSI file or the macOS one to download the player in the DMG file format. If you think your WRF file is actually a document, it can probably be opened with older versions of Hancom Office (previously called Thinkfree); the newest version doesn’t support the format.
How to Convert WRF Files
If you already have the WebEx Recording Editor installed, the quickest way to get the WRF file in the WMV file format is to open it with that program and then use the File > Export to menu item. Once the file exists in that format, you can then use a free video file converter to essentially convert the WRF file to MP4, AVI, or a number of other video and audio file formats. Any Video Converter is one example. To convert the file online, first, convert it with the Recording Editor tool and then run the WMV file through Zamzar or FileZigZag. From there, you can make it an MP4, AVI, FLV, SWF, MKV, etc. Documents that use this file extension can probably be converted to other document formats with previous versions of Hancom Office.
Still Can’t Open the File?
It’s possible that the reason your file isn’t opening with the Cisco software is that it’s not really a WebEx Recording file. Some files use a similar extension that can be confusing since it might look like they open with WRF file openers when they, in fact, can not. For example, SRF, RTF, WFR, WRZ, WI, WRL, WRK, WRP, WRPL, WRTS, and others closely resemble the spelling used for WebEx Recording files, but none of those file formats are related to the Cisco video file format explained on this page. Therefore, none of them can open with WebEx Player or the other Cisco applications linked above. If you have one of those files or if you have something else that isn’t really a WRF file, research that file extension specifically to learn more about how to open it or convert it to some other file format. If you do in fact have a WRF file that you know should open with WebEx Player, open the program first and then use the File > Open menu to browse for it. It should immediately open for you to start playing.
