Common Google Play Store Errors
Before you begin troubleshooting Google Play errors, visit Downdetector.com to see if other users are reporting problems with Google Play. If so, the issue likely lies with Google Play Services, and it will resolve itself soon. Often, you’ll receive an error code that indicates what’s wrong. Here’s a list of common Google Play error codes and what each means:
Error 944
Google’s servers are having connectivity problems; wait until Google resolves the problem.
Errors 919, 101, 923, and 921
Your device is out of storage space. Delete some apps to make room. Consider moving your music, pictures, and videos to cloud storage.
Error 481
Your Google account has been shut down due to an error. The only solution is to delete it and create a new one.
Error 927
This error code appears when you download an app while the Google Play app is updating. Wait until the update is finished installing, and then try your download again.
Error F-BPA-09
This download error is caused by problems with Google or the app. Clear the Play Store app’s cache data by going into the Settings app and selecting Apps & notifications > See All Apps > Google Play Store > Storage & cache > Clear cache.
Error 505
Similar apps are trying to access the same permissions. This is only a problem with older versions of Android. Clear the cache via the app settings and install the latest Android update to prevent this issue.
Error DF-DLA-15
This code relates to app updates. Clear the Play Store app cache to fix this error.
Error 103
Your device is incompatible with the app you downloaded. Google Play typically doesn’t let you download incompatible apps, but sometimes it does. You may also get this code erroneously. Update to the latest versions of Google Play and Android to solve this issue.
Error 491
No downloads or updates are possible due to a technical issue. Try removing, then re-adding your Google account on your device.
Error 403
This error happens when you download the same app using different Google accounts on a single device. Sign in to the Google account you originally bought the app with and uninstall it before downloading it with your other account. You may also need to clear the Play Store search history. To do this, go to the Google Play Store app and tap Menu > Settings > Clear local search history.
Error 911
This code indicates a problem with your Wi-Fi connection, or you may need to clear the data cache. If you use a hotspot with authentication requirements, log in again.
Errors 941, 504, 495, 413, 406, 110, rh01, and rpc:aec:0
These downloading errors occur for various reasons, but all require the same fix. First, clear the cache. If that doesn’t solve the problem, use a different Google account.
How to Fix a Google Play Store Error
You won’t always see a code when Google Play unexpectedly stops working or misbehaves, so you may have to perform some troubleshooting to identify the underlying issue. If Google Play malfunctions without giving you an error message, there are plenty of strategies you can try to get it working again.
How to Fix Other Google Play Errors
If you encounter other error codes not listed above, a quick Google search gives some insight into which solutions might fix your problem. Tap Google Play Store, then tap Force Stop. Tap OK to confirm. Go to the Settings app and select Apps & notifications > See all apps. Then select Google Play Store > Storage & cache > Clear cache. Go to the Settings app and select Apps & notifications > See all apps. Then select Google Play Services > Storage & cache > Clear cache. Navigate to Settings > Apps & notifications > See all apps, then tap Google Play Store. Tap the three vertical dots in the upper-right corner on the app details screen, and tap Uninstall updates. Restart your device. The most current updates install automatically. When Google Play finishes updating, download the app again. Open Settings and tap Accounts. Tap the account you want to remove, then tap Remove account. Restart your device, then go back to Settings > Accounts and tap Add Account. Re-enter your account information, then see if the problem has been resolved. Go to Settings > Apps & Notifications > See all apps. Tap More (three dots) > Show System, then scroll down and tap Download Manager. Tap Storage & cache. Tap Clear Cache, then tap Clear Storage > OK.
